Andover Minor Injuries Unit (MIU)

Andover MIU is the best place to be seen with any concerns over fractures/broken bones, minor head injuries, minor burns, wounds, bumps and bruises from slips, trips and accidents and things stuck up noses or in ears!

Appointments with Andover MIU can be booked by calling 111 and requesting an appointment which will be arranged directly for you with the MIU team.

There is also a walk in service available 8.15am – 4pm Monday to Friday.

Please note MIU will not see children under the age of 1.

Full information on their website:

Andover Minor Injuries Unit :: Hampshire Hospitals

Opening hours

Appointments: 8:15am – 6:00pm Monday to Friday

Walk-in service: 8:15am – 4:00pm Monday to Friday (inc. bank holidays)

Treatment at the clinic includes:

Treating minor head injuries
Facial and eye injuries
Foreign body removal
Fractures
Bites
Minor burns
Wound assessment and closure
An X-ray facility on site (if required) Monday to Friday from 9pm to 4:30pm, excluding bank holidays.

Pregnancy (Ante-natal) Care

To register for maternity care with Hampshire Hospitals NHS Foundation Trust (HHFT), simply register using this website:

Badger Notes – Self-refer your pregnancy to SHIP Maternity Referral

This will notify the midwife team at HHFT who will contact you to arrange your maternity care.

If you are foreign language speaking, or are unable to use the online portal, please call 07443 987711.

You can find lots of information on the HHFT website.

Maternity Services :: Hampshire Hospitals

The Wessex Healthier Together website and app is your go to resource for further advice and any concerns during your pregnancy, it also allows you to contact the Maternity Day Assessment Unit via the app.

Pregnancy :: Healthier Together

Concerns during pregnancy :: Healthier Together

If you think you are in labour, then call the maternity triage line on : 0300 123 9001

If you do not wish to continue with your pregnancy, please visit Abortion clinics, Information, Advice and Treatment | BPAS

COVID Vaccination Service

Andover Primary Care Network (PCN) (made up of the 5 Andover practices – Adelaide Medical Centre, Andover Health Centre, Charlton Hill, Shepherds Spring and St Mary’s Surgery) are running a Community COVID Vaccination Centre from The Chantry Centre, Andover, SP10 1RL.

This is a booked appointment service only, not a walk in service, unless advertised.

Please do not phone your surgery to request an appointment. We will contact you when it is your turn to be offered a vaccination via SMS or Phone.

There is a strict priority list in which NHS organisations have to adhere to. Please do not shoot the messenger or demand your vaccination earlier as our staff can not over rule/accommodate these types of requests.

COVID-19 Vaccine eligibility

Coronavirus (COVID-19) vaccines – NHS (www.nhs.uk)

Coronavirus (COVID-19): guidance and support – GOV.UK (www.gov.uk)

Please arrive for your appointment 5 mins before your appointment and not early or late, as we are aiming to avoid queue formation in order to maintain social distancing.

Please do not attend your appointment if you feel unwell on the day. If you are unable to attend, please contact your surgery as soon as you can to cancel the appointment so that we can offer this space to someone else.

COVID HCW & SCW form

First Name *

First

Surname *

Last

Contact telephone number *

Job title (position) *

Employer/ Business Name *

Works postcode *

Are you a frontline worker working with the general public? *

Yes my role often requires me to have contact with the general public

No im office based with little/ no contact with the general public

What evidence can you provide on the day of your COVID vaccine appointment *

A payslip with employee, employer and role visible

An NHS. social care smartcard

A letter from your line manager on headed paper

Featured on a company website

OtherOther

If you are human, leave this field blank.

Minor Eye Conditions Service (MECS)

What is a Minor Eye Conditions Service (MECS)?

Symptoms that can be seen under the service include:
• Red eye or eyelids
• Dry eye, or gritty and uncomfortable eyes
• Irritation and inflammation of the eye
• Significant recent sticky discharge from the eye or watery eye
• Recently occurring flashes or floaters
• In-growing eyelashes
• Recent and sudden loss of vision
• Foreign body in the eye

If you have very minor symptoms you may be advised to self care or seek support from your local pharmacy first.
Please note, this is not a sight test. Also, if you have a major eye condition that is being regularly monitored by your
optometrist or hospital eye service, this will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma.

Where should I go?
An appointment will normally be required – whether virtually (telephone or video) or face to face, so please telephone first. Appointments are available during normal working hours and some practices offer appointments in the evenings and at weekends. Not all practices have an optometrist available every day, but if they don’t, they will be able to find you an alternative appointment nearby.

Who is this service for?
If you are registered with us you can use this service. It is for people of all ages – adults and children. Children under 16 years must be accompanied at their appointment by an adult.

How do I book an appointment with the service?
To make an appointment, call one of the participating optical practices. A local participating practice can be found online at: primaryeyecare.co.uk/find-a-practice.

You will be asked some questions about your symptoms in order to assess how quickly you need to be seen by the service, which will be within 24hrs in urgent cases and within a few days for non-urgent cases. You maybe be contacted by a clinician to discuss your symptoms further either via phone or video call first.

Please take your glasses and a list of your current medication with you to the appointment. The optometrist may put drops in your eyes to enlarge your pupils in order to get a better view inside your eyes. You should not drive until the effects of these drops have worn off, which may take a few hours. If your condition is more serious, the optometrist will book you an urgent appointment at a hospital eye clinic. If you need a routine appointment with a hospital, the optometrist will organise this for you. You may also be advised to make an appointment with your GP if your eye condition is in relation to your general health.

Will the service cost me anything?

If you are registered with us, the consultation is FREE. Please note that over the counter medications are chargeable, so is the cost of an NHS prescription (unless you are exempt). The optometrist will make you aware of any charges before issuing the medication

Private Medicals

Private work means the surgery team providing any services which are included in the standard GP contract. This includes things such as:

Driving medicals (HGV/taxi, DVLA)
Private insurance claims forms
Private letters
Private sick notes
Private tests
Occupational health assessments
Employment references
Verification of documentation (passports, driving licences, etc)
Any pre medicals for medical trials

These services can be arranged via our Reception team or by submitting an eConsult or the form linked below. All private services incur a fixed fee.

Non NHS Medical Services – Adelaide Medical Centre

All fees are to be paid in full before any action or work is carried out, Please allow up to 10 working days for the forms to be completed by the GP.

Our fees are inline with BMA recommendations https://www.bma.org.uk/pay-and-contracts/fees/fees-for-gps/what-to-charge-your-patients-guide-for-gps

PLEASE NOTE, WE ARE NOT ABLE TO PROVIDE LETTERS THAT STATE YOU ARE FIT TO TAKE PART IN EXTREME SPORTS (SKY DIVES, MARATHONS ETC) AS OUR DOCTORS ARE NOT INSURED FOR THIS.

You would need to seek assistance from a private GP service of which there are a number locally.

Minor Surgery / Joint Injections

At AMC, we offer a minor surgery clinic monthly and a joint injection clinic every week.

If you feel you require a steroid joint injection then please request this via an online eConsult submission.

Whilst on the eConsult home page, click adult health problems and then use the search box to describe your problem (wrist, elbow, knee, etc) and this will take you to the correct form to fill out. If you’re unable to submit online please contact our reception team on 01264 351144 and ask for an assessment with our specialist MSK physiotherapist.

You can not directly book into a minor surgery clinic without a pre assessment, this is to ensure it is safe for you to go ahead. The joint injection clinics are provided by Clare Bolam (ANP) and Alexa Pohl (MSK Physio).

CLICK HERE TO READ OUR STERIOD INJECTION PATIENT INFORMATION SHEET

We also hold a minor surgery clinic once a month, this service is run by Clare Bolam, one of our Advanced Nurse Practitioners (ANP). Appointments can be offered after discussion with your GP or by submitting an eConsult with photos included.

Please be aware that the NHS no longer funds minor surgery for benign skin lesions or for purely cosmetic purposes. The skin lesions that we can remove need to be causing a degree of symptoms to be able to be considered for this service.

Carers Services

Carers are entitled to a FREE NHS seasonal influenza vaccination and a FREE NHS health Check every 5 years.

Additional to that social care can offer

Carer’s assessments

See if you can get support from your council, such as extra money or a break from caring.

Carers’ breaks and respite care

How you can take a break from caring for someone else.

Benefits for carers

Financial support for people who care for others.

Help for young carers

If you are aged 13-19 and you care for someone else there are people who can support you.

More information can be found here https://www.nhs.uk/conditions/social-care-and-support-guide/support-and-benefits-for-carers/

Being a young carer: your rights

If you are 18 or under and you care for someone you are entitled to help and support.

Carers are entitled to a FREE NHS seasonal influenza vaccination and a FREE NHS health check every 5 years.

Additional to that, health and social care can offer:

Carers’ assessments

See if you can get support from your council, such as extra money or a break from caring.

Carers’ breaks and respite care

How you can take a break from caring for someone else.

Benefits for carers

Financial support for people who care for others.

Help for young carers

If you are aged 13-19 and you care for someone else there are people who can support you.

More information can be found here:

https://www.nhs.uk/conditions/social-care-and-support-guide/support-and-benefits-for-carers/

Homepage – Carers Trust

Help and advice | Carers UK

Carers: help and support – Citizens Advice

Carers and Young Carers – Andover Primary Care Network (andoverpcn.co.uk)

Being a young carer: your rights

If you are 18 or under and you care for someone you are entitled to help and support.

Being a young carer: your rights – Social care and support guide – NHS (www.nhs.uk)

Young carers | Barnardo’s (barnardos.org.uk)

There is also information for carers on the Who Do I See Page of our website.

Screening Services

In house we offer

Cervical screening (Smear tests) is one of the best ways to protect yourself from cervical cancer.

You should receive an invite direct from the screening programme but if you do not here are the details regarding the frequency of the test. Once you receive an invite or if you feel you are over the timeframe please contact our reception team to book your appointment. The appointment itself only takes 15 minutes.

under 25 up to 6 months before you turn 25
25 to 49 every 3 years
50 to 64 every 5 years
65 or older only if 1 of your last 3 tests was abnormal

Although not carried out in house we strongly advise our patients to engage with the following screening programmes when invited

Breast screening

Breast screening is offered to women aged 50 to 70 to detect early signs of breast cancer. Women over 70 can self-refer.

Bowel cancer screening

There are 2 types of screening for bowel cancer.

A home testing kit is offered to men and women aged 60 to 74.

Bowel scope screening uses a thin, flexible tube with a tiny camera on the end to look at the large bowel. It is offered to men and women at the age of 55 in some parts of England.

Abdominal aortic aneurysm (AAA) screening

AAA screening is offered to men in their 65th year to detect abdominal aortic aneurysms (a dangerous swelling in the aorta). Men over 65 can self-refer.

Cervical Screening (Smear Test), Breast Screening, Bowel Screening and Abdominal aortic aneurysm (AAA) screening

Vaccination Clinics

We offer the following vaccination clinics in house

Childhood Imms

HPV

Men ACWY

Men B, MMR

Pneumococcal

Rotavirus

Seasonal flu

Shingles

Travel vaccinations

Please contact reception as and when you receive an invite or to check if you’re due any of the above. For more information on these vaccines and the eligibility please view here https://www.nhs.uk/conditions/vaccinations/

Childhood Imms, HPV, Men ACWY, Men B, MMR, Pneumococcal, Rotavirus, Seasonal flu, Shingles, Travel

Social Prescribing

‘Social prescribing’ is a means of enabling GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services.

Recognising that people’s health is determined primarily by a range of social, economic and environmental factors, social prescribing seeks to address people’s needs in a holistic way. It also aims to support individuals to take greater control of their own health.

Social prescribing schemes can involve a variety of activities which are typically provided by voluntary and community sector organisations. Examples include volunteering, arts activities, group learning, gardening, befriending, cookery, healthy eating advice and a range of sports.

Social prescribing is designed to support people with a wide range of social, emotional or practical needs, and many schemes are focused on improving mental health and physical well-being. Those who could benefit from social prescribing schemes include people with mild or long-term mental health problems, vulnerable groups, people who are socially isolated, and those who frequently attend either primary or secondary health care.

To access the social prescribing team please contact reception or self refer at Social Prescribing – Andover Primary Care Network (andoverpcn.co.uk)

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